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There are many market research agencies, from large national companies to individual consultants. Robust Insight was established to provide a lean, flexible and innovative market research service that provides a level of added value – INSIGHT.

Using state of the art technologies and our personal expertise, we ensure that our client's projects don't stop at a presentation of findings, we provide recommendations from these finding that enable our clients to make informed decisions about their business.

  • State of the art survey and analytics software
    We lead the way in using the latest market research data collection and analysis software. We are highly skilled in online surveys, data analytics and text analytics.
  • Insight driven recommendations
    We act as the voice of your customers, so any recommendations we suggest are based solely on key themes uncovered in the research. We help you develop ideas into meaningful business propositions to ensure your business evolves in line with your customers
  • Fast and responsive service
    We will respond to your initial query in 24 hours and we are on hand before, during and after your project to deal with queries and questions from yourselves or your wider team.
  • Professional charting and presentation delivery
    We create attractive, engaging presentations to tell the story behind your research and we are always looking for innovative ways to present your data. We pinpoint key areas of your business which will drive future customer satisfaction and advocacy.
  • Competitive pricing
    We estimate our pricing to be at least half the price of most research agencies. We pride ourselves on providing a top quality, value for money service to clients. We have low overheads and specialise in using the latest online software which is significantly cheaper than more traditional methods.
  • Friendly, well-informed staff
    We are always happy to discuss business ideas and concepts with clients and offer our expertise when it comes to choosing the correct methodology, designing the most engaging survey or presenting the most complex data set.
  • MRS logo newMarket Research Society (MRS)
    We actively promote research in line with the MRS Code of Conduct and protect clients and respondents personal information.