"Scott is an excellent researcher and statistician. He can "speak human" and helped us to translate our business questions into a robust survey instrument, and then managed the entire analysis and report production process for us. We hired Scott to help with a complicated, multi-country research project and I wouldn't hesitate to use, and recommend, Scott again."
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Happy Customers spend more
Find out what your customers really thinkTrack how your customers are feeling towards your brand, company and service. Robust Research & Insight use a variety of measures including customer satisfaction, advocacy, loyalty and future consideration to gain you access to the true opinions of your customers.
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Without insight, data is useless
Let us discover the key insights from any research projectMarket research generates data, piles of data, but all this data is useless if it can’t help you make well-informed decisions. Robust Research & Insight can unpick the key insights from your research data giving you the confidence to act on the results.
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Insight driven recommendations
We act as the voice of your customersWhen you need to reach out and get the opinions of the UK population, our UK consumer panel allows you to get both quantitative and qualitative feedback from your target market. We will work with you to design your survey, analyse results and provide recommendations.
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Brand Tracking and Evaluation
Take advantage of the 7 stages to customer purchaseUtilise our 7 stage brand/purchase ladder to evaluate the potential of your brand. Measure brand awareness, favourability and consideration to help understand your target market.
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